The Center of Occupational Health and Education (COHE) at Harborview Medical Center is one of four project sites throughout the state of Washington that provides occupational health expertise under the Occupation Health Services (OHS) Pilot Project. The OHS project was initiated by the Department of Labor and Industries (L&I) and the business and labor communities in an effort to improve injured worker outcomes.
Harborview's COHE project is under contract with L&I to:
- Offer education and mentoring on occupational health best practices.
- Provide motivation for physicians to follow these occupational health best practices.
- Engage in health services coordination efforts to facilitate communication among various stakeholders in the worker's compensation system. These stakeholders include the injured worker, L&I, the physician, the employer, and appropriate employment unions.
The primary goal of this project is to provide health care coordination services to injured workers early in the claims process. The target timeline for offering these services is the first 90 days after the claim is initiated. All new claims that fit this timeline and are initiated by a provider at Harborview are identified as COHE claims.
There are 3 primary reasons why this project is beneficial to the Harborview community and our patients:
- Providing occupational health best practices to injured workers seen at our facility will contribute to our goal of patient centered care.
- Implementing COHE standards and best practices throughout the facility will improve injured worker outcomes – allowing them to receive necessary services in a timely manner, obtain time-loss payments (when applicable), return to work sooner, and avoid billing issues.
- COHE claims are assigned a higher billing rate and will therefore generate a revenue increase for the hospital, increasing our financial bottom line.
Over time, the COHE project will benefit both workers in our state and our hospital community by allowing for better patient care and better injured worker outcomes. If you would like more information about this project or have any questions about the worker's compensation system, please contact us at (206)744-9490. We are available to answer questions, provide education and expertise on claim related issues, and assist both patients and clinical staff with management of their claims.